I just had to write this post about ALL SAN DIEGO COMPUTER REPAIR, founded by IT professional Eric Larson.
I had used All San Diego Computer Repair before, with excellent results, so when I got hit with a virus while traveling here is Washington DC for NAR/CRS late Thursday night, I got in touch right away.
I sent Eric a text message about 1 am EST and within minutes had a text back. He let me know his schedule the next day, which fortunately worked out well with the 3 hour time difference and my meetings schedule.
One of the things I expect in a vendor is responsiveness, and of course getting whatever the problem is taken care of. Eric kept me posted via text on his travels and we got together remotely using Teamviewer yesterday afternoon. The virus kicked him off Teamviewer and prevented him from actually seeing my computer screen, but he was able to download the program fix and we put it to work - he explained what the program would do to clear out the infected files and I kept him posted, via phone, on what was happening.
Once ComboFix did its job, Eric was able to get on my laptop remotely to take care of a few other related issues and we (my laptop and I) were back in business. A half day of angsting over not having laptop access was fixed in about 35 minutes. And for a very reasonable price.
All San Diego Computer Repair is a gem! And the company is completely mobile throughout San Diego County...and obviously can help you even if you are 2500 miles away!
Eric Larson - Founder/President
(760) 306-2244
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By this am, well, I couldn't do a thing with any laptop at all. I couldn't even get into my Word Docs. How sad is that?!